Please find a poster detailing the changes to the way we are now calling in patient's for their annual chronic health reviews with nursing staff.
From now, we aim to review all relevant patient’s in the month of their birthday, calling them in 1 month in advance (e.g. during May we will remind patient’s born in July to make an appointment to see the nurse in July).
We will try to do all reviews at the same appointment to avoid patient’s having to come back. This should make it more convenient and easier for our patient’s to remember when they need to call the surgery for an appointment.